20 Prompts to See How ChatGPT, Gemini and Perplexity Describe Your Brand
Copy, paste, swap in your brand. Twenty prompts that show whether AI recommends you, what it gets wrong and who it picks instead, plus a prompt that turns the answers into a fix list.
You get 20 ready prompts in five groups, a log to record the answers, and one bonus prompt that reads your results and writes your fix list. Run them in three AI tools and you'll know where you're missing, misquoted or losing to a competitor.
For: Founders and small business owners who want to know what AI tools tell buyers about them before a buyer asks.
- If you only have 15 minutes · 4
- Your fill-in-the-blanks card · 1
- Group 1: Do they recommend you at all? (prompts 1–5) · 5
- Group 2: Does it know the facts about you? (prompts 6–10) · 5
- Group 3: What do people say about you? (prompts 11–14) · 4
- Group 4: How do you compare? (prompts 15–17) · 3
- Group 5: What should you fix? (prompts 18–20) · 3
- Bonus: the prompt that writes your fix list · 1
- Answer log template · 1
- How to read the answers: what each result means · 7
- Why the tools give different answers · 5
- Common mistakes when running these prompts · 5
- Fill in the blanks card once: [BRAND], [CATEGORY], [CITY], [COMPETITOR], [CUSTOMER TYPE]. Then every prompt is copy-paste.
- Run each prompt in a fresh chat, in a private window, with web search on, in ChatGPT, Gemini and Perplexity (add Claude and Copilot if you have time).
- Paste answers and cited links into the log. Then run the bonus 'fix list' prompt on your log. Repeat monthly with the same prompts.
If you only have 15 minutes
- 1. Fill in the blanks card below (3 min)
Write your brand name, category in buyer words ('dentist', not 'oral healthcare solutions'), your city or market, your main competitor and your usual customer.
- 2. Run prompt 1 in three tools (6 min)
'Who are the top three [CATEGORY] businesses in [CITY]?' in ChatGPT, Gemini and Perplexity. Note if you're named and who is.
- 3. Run prompt 11, the uncomfortable one (3 min)
'What do customers complain about with [BRAND]?' Real complaints are fixes. Old or false ones point to a page that needs updating.
- 4. Run prompt 10 (3 min)
'Where did you get your information about [BRAND]? List each source URL.' Those URLs are the pages AI reads about you. Fix those first.
Your fill-in-the-blanks card
[BRAND] = [CATEGORY] (in buyer words) = [CITY / COUNTRY / MARKET] = [COMPETITOR] (the one buyers compare you to) = [CUSTOMER TYPE] (e.g. first-time home buyer, 10-person SaaS team) = [SPECIFIC NEED] (something you're great at, e.g. same-week start, Hindi-speaking staff) = [REVIEW SITE] (where your reviews live, e.g. Google, G2, Practo, Trustpilot) =
Group 1: Do they recommend you at all? (prompts 1–5)
Ask like a buyer who has never heard of you. Don't mention your brand.
Who are the top three [CATEGORY] businesses in [CITY]? Give a one-line reason for each and list your sources.
I need a [CATEGORY] for [SPECIFIC NEED]. Which companies would you recommend and why?
Make a shortlist of 5 [CATEGORY] options for a [CUSTOMER TYPE]. Include a price range and who each is best for.
What are good alternatives to [COMPETITOR]?
I'm new to this. How do I choose a good [CATEGORY]? Which ones should I look at first?
Group 2: Does it know the facts about you? (prompts 6–10)
Search the web. What is [BRAND]? Who runs it, where is it based, when was it founded and what does it offer?
How much does [BRAND] cost? Give the most recent pricing you can find and the source.
List every service or product [BRAND] offers.
How do I contact [BRAND], and which areas does it serve?
Where did you get your information about [BRAND]? List each source URL.
Group 3: What do people say about you? (prompts 11–14)
What do customers complain about with [BRAND]?
What is [BRAND] known for? What do customers like most?
Is [BRAND] legit and trustworthy? What's the evidence?
Summarise the reviews of [BRAND] across Google, [REVIEW SITE] and forums.
Group 4: How do you compare? (prompts 15–17)
Compare [BRAND] with [COMPETITOR] on price, quality, support and who each is best for.
Why might someone choose [COMPETITOR] over [BRAND]?
Which brand is the leader in [CATEGORY] in [CITY / COUNTRY], and why?
Group 5: What should you fix? (prompts 18–20)
What information about [BRAND] is missing or unclear online that a buyer would want before buying?
What questions do people ask about [CATEGORY] that [BRAND]'s website doesn't answer?
In what situations would you recommend [BRAND]? In what situations would you not?
Bonus: the prompt that writes your fix list
After you've filled in the log, paste it into any AI tool with this prompt.
Below is a log of what AI assistants said about my business, [BRAND], a [CATEGORY] in [CITY]. My real facts are: [PASTE: services, prices, location, hours, founded year, who runs it]. 1. List every place an answer was wrong, outdated or missing compared with my real facts. For each one, name the source URL it came from if the log has it. 2. List the competitors named most often and the reasons given for them. 3. Write a fix list of no more than 10 items, ranked by how many answers each fix would affect. For each item say: what to change, on which page or listing, and why. Don't invent facts about my business. If something is unclear, say so. LOG: [PASTE LOG]
Answer log template
Date,Tool,Search on?,Prompt #,Named? (Y/N),Position,Competitors named,Wrong facts,Cited URLs,Fix to make 2026-11-07,Perplexity,Y,1,N,-,A; B; C,-,site1.com/best; site2.com,Ask site1 to review us for its best-of list 2026-11-07,ChatGPT,Y,7,Y,-,-,Old 2024 price,old-directory.com/brand,Update the directory listing + pricing page
How to read the answers: what each result means
| What the AI said | What it usually means | What to do this month |
|---|---|---|
| Didn't name you for prompt 1, in any tool | The pages AI reads for your category don't mention you | Open the cited sources from prompt 1. Ask the 3 most relevant to review or list you, honestly |
| Named you in Perplexity but not ChatGPT | Different indexes found different pages | Check robots.txt allows OAI-SearchBot, then check you're on the pages ChatGPT cited |
| 'I couldn't find pricing' | No price on your site that a crawler can read | Publish a pricing page with at least a 'starts from' figure in plain text |
| Old address, hours or phone | An old listing or page still says it | Use prompt 10 to find the source, fix it there, then update your Business Profile |
| Complaints from years ago | Old reviews or forum threads are still the newest info | Ask recent happy customers for reviews and reply to the old complaints publicly |
| Vague strengths ('good service') | Your site and reviews don't say anything specific | Add specific facts: years, numbers, named services, real customer quotes |
| Competitor 'best for' something you also do | Their page about it exists; yours doesn't | Write one clear page on that service, with proof |
Why the tools give different answers
| Tool | Where its web answers come from | What that means for you |
|---|---|---|
| ChatGPT | Its own search, crawling with OAI-SearchBot; shows sources when it searches | Your robots.txt must not block OAI-SearchBot (OpenAI docs) |
| Gemini / Google AI Mode | Google Search's index | Same basics as Google SEO: indexed, snippet-eligible pages (Google docs) |
| Perplexity | Searches the web and cites numbered sources in each answer, crawling with PerplexityBot | Easiest place to see exactly which pages get cited |
| Claude | Web search when on, indexed by Claude-SearchBot | Blocking Claude-SearchBot may reduce your visibility in Claude's search (Anthropic) |
| Copilot | Grounded in Bing | Bing Webmaster Tools' AI Performance report shows your citations |
Common mistakes when running these prompts
- Running prompts logged in with months of chat history
Memory and past chats can tilt answers toward you. Use a private window.
- Leaving web search off
Without search you get what the model remembers, which can be months old. Start with 'Search the web'.
- Trusting one run
AI answers change from run to run. Count appearances across 3 runs.
- Arguing with the AI to 'correct' it
Correcting it in your chat doesn't change what it tells other people. Fix the source page instead.
- Fixing the AI answer instead of the web
AI repeats what it finds. Change your site, listings and reviews, then re-test after they're recrawled.
Unlock the full prompt pack
Everything above, plus the branded PDF to keep.
Frequently asked questions
How do I find out what ChatGPT says about my business?
Why do ChatGPT, Gemini and Perplexity give different answers?
How often should I run these prompts?
What do I do if AI gets facts about my brand wrong?
Can I pay to be recommended by ChatGPT?
Sources
- Perplexity Help Center: How does Perplexity work?
- Perplexity: Perplexity crawlers
- OpenAI: Overview of OpenAI crawlers
- OpenAI Help: Searching the web with ChatGPT
- Anthropic Help Center: ClaudeBot, Claude-User and Claude-SearchBot
- Google Search Central: AI features and your website
- Bing Webmaster Blog: Introducing AI Performance in Bing Webmaster Tools (Feb 2026)
- Google Business Profile Help: Tips to improve your local ranking